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PDF SUP-v1.0

User Guide & Form

System Update / Patch Record

Related: Program Change Management · Computer Operations

Each update must be recorded by IT or Admin staff. Major changes should be tested on staging server first where possible.

Update record (fill one per update)

Date________________
Time________________
Recorded by (Admin / IT)________________
System File server QuickBooks POS Online sales Office PC Network Other
Update type Patch Version upgrade Config change Software install Other
Description (what changed)________________
Reason / business need________________
Risk level Low Medium High
Staging server tested? Yes No N/A
Staging result Pass Fail N/A
Maintenance window / downtime________________
Users notified? Yes No N/A
Result after live Success Issue found
Issue / follow-up (if any)________________
Approved by (if high risk)________________

Quick checklist before go-live

Office PC software install (reminder)

  • End users have no admin rights and cannot install software
  • Installs are done by Admin / IT only
  • Record the install on this form
Offboarding Next: Incident Report